Shipping & Delivery at ZANIAZ
Every ZANIAZ order is made with care, packed safely, and shipped through trusted delivery networks. This page explains how production, shipping, tracking, and delivery work so you know what to expect before and after checkout.
How Shipping Works
ZANIAZ products are usually made after an order is placed. This helps us offer a wider range of graphic apparel while reducing unnecessary waste. Because of this, your estimated delivery time includes both production time and shipping transit time.
Order Review
After payment is confirmed, we review your order details, including product style, size, color, design, and shipping address.
Production
Your item is printed, prepared, and quality checked. Most apparel orders are prepared within a few business days before shipment.
Shipping & Tracking
Once your package ships, a tracking number is sent to your email when available. Tracking may take 24–72 hours to update.
Estimated Delivery Times
The delivery windows below are estimates. Some orders may arrive faster, while others may take longer depending on product type, destination, carrier conditions, and local delivery service.
| Destination | Estimated Production | Estimated Shipping Transit | Estimated Total Delivery |
|---|---|---|---|
| United States | Usually 2–5 business days | Usually 2–7 business days after shipment | About 5–12 business days in most cases |
| Canada | Usually 2–5 business days | Usually 5–12 business days after shipment | About 7–17 business days in most cases |
| Europe / United Kingdom | Usually 2–6 business days | Usually 5–14 business days after shipment | About 8–20 business days in most cases |
| Asia / Australia / International | Usually 3–7 business days | Usually 7–21 business days after shipment | About 10–28 business days in most cases |
| Holiday / Peak Season | May take longer than usual | Carrier delays may occur | Please order early when shopping for gifts |
Shipping Carriers & Delivery Partners
ZANIAZ uses trusted shipping networks depending on the product, destination, and available delivery route. The exact carrier may vary from order to order.
United States Orders
U.S. orders are usually shipped through domestic delivery networks and may be delivered by carriers such as USPS, UPS, DHL eCommerce, FedEx, or local delivery partners depending on the route.
- Tracking is provided when available
- Delivery may be handed to a local carrier for final delivery
- PO boxes may be limited depending on carrier availability
- Alaska, Hawaii, APO/FPO, and remote areas may take longer
International Orders
International orders may ship through global courier networks, postal partners, or regional carriers. Final delivery may be completed by your local postal service.
- Customs processing may affect delivery time
- Tracking updates may be slower after the package enters your country
- Local postal services may complete final-mile delivery
- Remote destinations may require additional delivery time
Tracking Your Order
Once your order ships, we will send tracking information to the email address used at checkout when tracking is available. Please make sure your email address is correct before placing your order.
Tracking Update Tips
- Tracking may take 24–72 hours to show movement after shipment
- Carrier scans may be delayed during weekends, holidays, or high-volume seasons
- International tracking may pause while the package is moving between countries
- If tracking shows delivered but you cannot find the package, please check your mailbox, front door, building office, neighbors, or local carrier first
Incorrect Address, Returned Packages & Delivery Issues
Please double-check your shipping address before checkout. ZANIAZ is not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated shipping information.
- If you notice an address mistake, contact us as soon as possible
- We cannot guarantee changes after production or shipment has started
- If a package is returned due to an incorrect address, reshipping may require a new shipping fee
- If the carrier marks the package as delivered, we may ask you to contact the carrier or local post office for confirmation
- If a package is confirmed lost in transit, our support team will review the case and help with the next step
Customs, Duties & Import Fees
For international orders, your country may charge customs fees, duties, taxes, or import charges. These fees are not controlled by ZANIAZ and may vary by country.
- International buyers are responsible for any customs or import fees required by their country
- Customs processing may delay delivery beyond the estimated shipping window
- We recommend checking your local customs rules before ordering internationally
Shipping FAQs
How long does it take to receive my ZANIAZ order?
U.S. orders usually arrive in about 5–12 business days total, including production and shipping. International orders may take about 10–28 business days depending on the destination, carrier route, and customs process.
Why does my order need production time?
Most ZANIAZ products are made after your order is placed. This means your item is printed and prepared specifically for you before it is shipped.
Will I receive a tracking number?
Yes, tracking is sent by email when available after your package ships. Tracking may take 24–72 hours to update after the carrier receives the package.
Why has my tracking not updated?
Tracking may pause during carrier transfer, weekends, holidays, international transit, or customs processing. This is common and does not always mean the package is lost.
What if my package is lost?
If your package appears lost in transit, contact us with your order number and tracking details. We will review the case and help with the best available solution when eligible.
What if my item arrives damaged?
Please contact us with your order number and clear photos of the damaged item and packaging. We will review the issue and help with a replacement or refund when approved.
Do you ship internationally?
Yes, we can ship to many international destinations. Delivery times vary by country, customs process, and available carrier route.